Shipping Policy

a. Shipping costs vary based on order weight, destination, and selected shipping method. 
b. The shipping fee will be automatically calculated at checkout. Special promotions or order amounts may qualify for free shipping, as indicated in the latest announcements on our website. 
c. Enterprise buyers may use their own account to pay for the shipping expenses. 
d. We will always try to calculate a fully delivered price so you will never have to pay any additional charges when your order arrives.

a. The delivery time noted on the website for each product refers to the time from ordering to shipment, and does not include transportation time. Different products have different warehouse locations and may be shipped from the United States, Hong Kong, Australia, or China.
b. Actual shipping times depend on the shipping method chosen and the destination. Here are general estimates (excluding customs clearance times):
Saver and Standard International Shipping: typically takes 5-15 business days
Express Services: typically takes 3-7 business days
Customized items or special requests may require additional time, and we will communicate the estimated shipping time after order confirmation.

We support international shipping to countries and regions listed at checkout. Please be aware that international orders may incur additional customs duties, taxes, or clearance delays determined by the laws and tax regulations of the destination country, which we cannot control or predict.

Once your order is shipped, you will receive a confirmation email containing a tracking number and relevant shipping information. You can track your order status anytime through our website or the tracking tools of our carrier partners.

If your order is lost or damaged during transit, please contact our customer service team immediately. We will assist you in communicating with the carrier and resolving the issue promptly

For details on our return and exchange policies, please refer to our Returns Policy page.

If you have any questions regarding our shipping policy or your order, feel free to contact our customer service team. You can reach us via email at service@yeswehave.com, and we will be happy to assist you

We reserve the right to update and modify this shipping policy at any time. All changes will be posted on our website and will take effect immediately.